etouch smart lock BLE lock
ETouch Lock - How to change the Motor
Know your Handle orientation Refer to the picture below and see if you have a left handle lock or a right handle lock LEFT RIGHT Unscrewing unscrew the screws marked on the ...
ETouch Lock - Installation & Setup
Installation and Setup Lineation Select your lock height, and place a marking on the door where you want the lock to sit From this marking, measure out the back set (60mm or 70mm provided with lock) Measure out the other markings required that are ...
Replacing the Batteries
Replacing the Batteries Batteries are recommended be replaced every 12 months. [Figure 11.3 on User Manual] Replacing batteries will not loose any stored data Remove battery cover by sliding it upward Remove old batteries and replace with new ones ...
Keypad will not light up after touch
Ensure the following to wake up keypad: Batteries are inserted with correct orientation Batteries are new and not flat Use your palm - 3 or more fingers and cover a large area of the keypad - you cannot wake up the keypad successfully with only 1 ...
Etouch Lock - View Unlocking Records
Viewing the Unlocking Records Through the Mobile app, you can view the last 200* unlocking records for each lock so that you can see who has accessed the lock and when. Access the Unlocking Records Choose any lock from the eKeys list screen A list of ...
ETouch Lock - Updating your Account Settings
Account Settings User can view/edit account information as well as share the app with friends or leave feedback for KAS. To access account settings press the account icon at the bottom of the app Here you can view account login information. Note: You ...
eKeys App - Setup a New Lock on your Account
Add a New Lock to your Smart Phone Ensure you have Bluetooth enabled on your smartphone Ensure the lock is powered with new batteries. Test it by wake up the keypad. Login to the mobile app Select ‘Add Lock’ on the tab bar Your phone will now search ...
ETouch Lock - User Guide
To download a PDF please download from the attachments from the bottom of this article
ETouch Lock - Unlock using RFID Keycards or FOBs
Unlock with RFID key cards or Fobs The E Touch Bluetooth Lock can be unlocked using RFID key cards or Fobs. It does not have the RFID antenna ON when the door is in standby. You have to touch the keypad to wake up the lock out of standby. Conduct ...
Activating the E-Touch Lock
Please see below for a YouTube video walkthrough on Activating a KAS eTouch Bluetooth Smart Lock Or click the link below to be taken to YouTube https://youtu.be/tME26qs109c
ETouch Lock - Update Firmware for KAS App
Instruction Download PDF Here Follow instructions carefully. You will need to download a third-party app. Firmware update directly from KAS app is coming soon. Thanks for your support. Firmware files available: Production kas_lock_dfu_v1.1.5 – ...
ETouch Lock - Keypad is not Waking Up (no lock response even after power cycle)
If you are touching the eTouch lock with your palm and the keypad is not waking up and if you have reset the lock and replaced the batteries multiple times, your device could be in bootloader mode. To get the lock out of bootloader mode all you have ...
eKeys App - Send eKey not working
If the 'Send eKey' button on the app is not working and returning an error message, try the following: Correct details entered in the Mobile and Email fields To send an eKey to someone, you have to make sure their email and mobile number is entered ...
Lost Serial Number & Activation Code
Your unique Serial Number & Activation Code is located in 4 Places: 1. On the KAS APP Activation Card 2. On the Box 3. On the back of the Lock 4. On the Circuit Board (any damage will void the warranty)
ETouch Lock - How to reset the four digit App code?
How to Resolve In the event that you have forgotten your four digit App code. Delete the App from your mobile device Reinstall the App on your mobile device Log-in with the same "Username", "Mobile number" and "email" When you get to enter your four ...
eKeys App - Send eKey not working - Error Operation returned an invalid status code "Unauthorized"
If you getting the below error message, when you are trying to send an eKey. Please check the following: " Error Operation returned an invalid status code 'Unauthorized' " It means there is already an email or mobile number attached to this eKey -> ...
eKeys App - How to setup & send One Time Password / Duration Password feature
How to set up? Login to KAS App and activate your new lock. See ‘Getting Started Guide’ online for instructions to setup/activate the lock. Tap the ‘arrow’ on the lock cell when it is highlighted and in range [IMPORTANT]. This ensures the clock is ...
ETouch Lock - Can I Manage the Lock using Two Admin Accounts?
You can only manage the eTouch lock using one admin account. Also if you have activated the lock on one admin, you do not need to activate the lock again on another phone. You only need to activate the lock once. If you think having multiple admin ...
ETouch Lock - List of Phones which have a Poor Performance
Samsung S5 Samsung S6 Some Oppo phones
eKeys App - Devices Update
ANDROID DEVICES ARE CURRENTLY EXPERIENCING SOME PROBLEMS WITH THE APP. ITEMS AFFECTED SYNCING THE LOCK TO AN ANDROID PHONE SENDING PINbCODES TO USERS PIN CODES NOT WORKING ON THE LOCK SMS NOTIFICATION AT SETUP SMS NOTIFICATION SERVICES KAS IS AWARE ...