Keypad will not light up after touch
Ensure the following to wake up keypad:
- Batteries are inserted with correct orientation
- Batteries are new and not flat
- Use your palm - 3 or more fingers and cover a large area of the keypad - you cannot wake up the keypad successfully with only 1 finger
If keypad still does not wake up:
- Press the 'refresh switch' on the base of the front lock handle (see image below) for 3 seconds. Let go and wait 5 seconds. This will reset the electronic circuit board.
- Now try waking up keypad
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