ETouch Lock - Keypad is not Waking Up (no lock response even after power cycle)
If you are touching the eTouch lock with your palm and the keypad is not waking up and if you have reset the lock and replaced the batteries multiple times, your device could be in bootloader mode.
To get the lock out of bootloader mode all you have to do is update with the latest firmware. You only have to do this once.
Go to this article to update the firmware inside the lock.
Power Cycle NEO lock/ACR, Platinum lock, Gateway
Power Cycle NEO Lock 1) Take only one battery out from the back. 2) Put your palm or four fingers and hold it on the keypad/face of the lock. 3) Now put the battery back in while holding the palm/fingers on the face. 4) Let go palm/fingers from the ...
Lock-S Manual / User Guide
Part 1 KAS Lock-S Hotel Card Lock Software Module Introduction The KAS Lock-S Software must be activated with Serial number and Product ID. The authorized client must safeguard the unique Product ID assigned. An authorized person should be assigned ...
ETouch Lock - Program/Delete Master Programming Code
How to Program master programming code This is the highest authority and has the ability to open the lock and change/remove any other pin code, card, FOB or remote. It can only be altered by completing the following step or completing a FACTORY ...
Neo Cloud Lock - Error 'keypad light not coming up'
If your NEO locks keypad not lighting up, it could be because of 2 following reasons. 1) your NEO lock battery is completely dead, please try changing the batteries of your lock and try again. If you are locked out and unable to access the room from ...
ETouch Lock - Series 820~850 Cheat Sheet
Programming Guide This article is a compacted user guide. Please see full manual for further instructions and information Notes: To wake the etouch series lock you need to tap (wake up) the LED display with the palm of your hand. *[MANAGEMENT PIN ...