Gateway - Installation
Installation
Gateways need to be installed in locations that can wirelessly communicate to the lock hardware.
There are many aspects to consider before installing the gateway which includes the following:
- location and distances for the best coverage
- obstructions that may affect the range of the gateway
- powering and connectivity requirements
To ensure the gateway will have sufficient coverage to the locks please review the Gateway Datasheet before installing the gateway
The gateway(s) need to be within range of all of the online devices which is best achieved by placing them in central and unobstructed locations.
- Mount the gateway to the ceiling using the supplied bracket. (Clip on).
- Ensure the gateway is not covered or blocked by metal objects or any other obstructions such as concrete beams which could dramatically reduce the effective operating wireless range. Like any wireless protocol device, the optimal results will be achieved when within direct line of sight and the closest proximity (range) from the target devices.
- Connect the gateway to the network by either LAN cable (wired solution) or WIFI wireless solution (see below)
- Connect the power adapter to the gateway if not using LAN PoE (Power over Ethernet)
- The gateway must be installed in a location that will allow the operators easy access the occasional reseting or updating of WiFi credentials etc. It is also a requirement that the gateway be in a position to be able to see the LED light indicators.
- The signal strength for a gateway to all devices is strongly recommended to be = -70
Gateway Positioning and Mapping
The following information to determine the gateway position has been supplied as a general recommendations only.
KAS cannot guarantee this information will be suitable for all site conditions. Please consider all environmental aspects when mapping and installing your gateways.
Local site environment, hardware, building materials, interfering technology and atmospheric conditions may affect the recommended maximum reception ranges.
This may result in poor coverage in certain areas, meaning adjustments in the placing of gateways or even requiring more than recommended.
Maximum Number of Lock Hardware to a Gateway: 60 lock hardware to a gateway
Range Guide for Gateway to Lock Hardware
The below chart has been provided as a guide only and may not be accurate to your site. Other Interferences may reduce the range.
| Obstruction |
Range *meters
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Direct Line of Sight
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10-15
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| Obstructed (Drywall / Plaster board) etc |
8
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Plastic / Glass / Wood Doors
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8
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Brick / Concrete Walls
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5
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| Strong winds / weather conditions |
Can affects range
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Electrical Hardware
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Can affects range
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| Electrical Signals / Shadowing |
Can affects range
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Example site plan
Notes for Installers
The installers will be required to physically attach the gateways, which would normally be done following the final painting of the ceilings/walls. This task could generally be done by the same team connecting the ceiling-mounted WIFI access points (WAPs).
The gateway commissioning would normally be completed simultaneously by the person who is doing the final commissioning of the door locks.
Ensure the Gateway is installed with at least 500 mm offset from all walls, beams and other obstructions.
Disclaimer:
KAS will not be held responsible or liable for any site internet connection issues relating to the internet connection between the KAS Gateways and the KAS Cloud servers (KAS Console accounts). KAS hardware products including the Gateways which connect to the KAS lock remain under KAS standard warranty terms and conditions, however, the client’s site internet connectivity and related issues involving connection through the sites internet will be the responsibility of the client and/or their engaged IT/Network Manager and their selected Internet Service Provider. This disclaimer applies to all internet communications whether by WiFi, Cable and/or Mobile Network Routers.
While KAS will provide standard technical support services to assist with identifying such connectivity issues resulting from the KAS Gateway functionality to the KAS Locks (including Battery operated locks and the Access Control Readers), we are not responsible (or liable) for any unreliable (or failed) data transmission issues resulting from the KAS Gateways passing through the site’s internet, The resolution any site Internet issues remains the responsibility of the client and/or their own engaged IT personal and their Internet provider.
Wireless characteristics disclaimer. Due to shadow fading factors, the communication between the gateways and lock hardware may sometimes vary. This may occur when there is a multi path propagation which could be caused by numerous elements such as weather (particularly rain or variations in humidity) or any shadowing obstacles, affecting the wave propagation. These effects can vary from site to site, and even at the same site over different periods of time and may often become noticeable as a signal loss with potential resultant intermittent reductions in product performance. This characteristic of wave propagation can affect any and all hardware items and is not a reflection on any particular product.
There are 3 ways to configure the S1 Gateway. Please follow the instructions relevant to your wiring requirements.
Note: You only need to follow one method.
- PoE Option: (LAN + Power Over Ethernet)
- WIFI Option: (DC Plug + WIFI)
- LAN Option: (DC plug + LAN cable)
For further detail on the above configuration options, please refer to the Gateway Datasheet below
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For PoE:
Plug the PoE LAN cable into the base of the gateway as pictured, this needs to be connected to your router. No power supply required.
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For WIFI:
Plug the PC Plug into the base of the gateway as pictured.
5V DC power is required
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For LAN:
Plug the LAN cable into the base of the gateway as pictured, this needs to be connected to your router.
5V DC power is required
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Now the gateways are installed there should be a solid red light, meaning the gateway is in config mode.
Configuring the Gateway
Please choose the correct one for your application and the one quoted in your invoice, if unsure please contact the KAS support team
KASAccess Web Console (GEN2)
KAS Cloud Web Console (GEN1)
Troubleshooting
If there is not a solid red light, hard reset the gateway, and reset wifi credentials.
How to Reset the Gateway
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Reset Wifi Credentials Only
This will keep the gateway on your account. You will need to re-enter wifi credentials
- Short press (3 seconds) The gateway will drop the current WIFI parameters.
- Return to the app and click ‘config’ to enter new WIFI parameters.
Reset Gateway to default and remove from your account.
This will delete and reset the gateway back to factory settings.
This will delete the wifi credentials stored in the gateway
- Long press the button (10 seconds) on the side of the gateway.
- Upon factory reset the red LED will pulse once.
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