Prerequisite -

Account Registration

Please Note:

In order to use KASAccess, you will require a new web console account.  Account registration for KASAccess is completed via our KAS Support team. 

Please email support@kas.com.au with the subject header ‘KASAccess Account Registration’ with the following details:

Owner Account Details

1. First Name:
   
2. Last Name:
   
3. Account Name:
   
4. Property Name:
   
1. Address:
   
5. Email:
   
6. Preferred Password:
   
7. Estimate how many locks to be used: 
   

If migrating Locks & Gateways from the Lock-S software or KAS Cloud Web Console (Gen1) please follow the steps at the bottom of this document to reset your Locks & Gateways back to factory settings FIRST.

Download KASAccess Mobile App

iPhone	Android

KAS Hardware Activation

Step 1 - Lock Initialisation (NEO Cloud Lock & NEO Access Control Reader)

1. Press * * 888 888 # 199 # on the keypad to Factory Reset
   
2. Press * * 888 888 # on the keypad to initialise your lock.
   

Step 2 - Locks & Gateways Activation

1. Login to the KASAccess mobile app using your provided credentials.
   
2. Tap on Setup.
   
3. Tap on the Scan (Unactivated Device list page).
4. Tap on the SS or GWS number of the device you wish to activate (confirm this number on the device in front of you).
   
   Devices broadcasting:
   
   1. ‘SS’ numbers are the unactivated handle locks and access control readers.
      
   2. ‘GWS’ numbers are unactivated gateways.
5. Tap Activate as:
   ‘Activate as Lock/ACR’ for rooms or common doors.
   ‘Activite as Lift’ If you are activating an ACR as a Lift Controller
   'Activate Gateway' If activating Gateways

If Configuring Gateways for WiFi

1. Under the Gateways list on the KASaccess mobile app, find the gateway you have activated.
   
2. Tap 'Config' for more options, and enter your wifi credentials (This is case sensitive)
   

For POE (LAN) connections: (The LAN network must have DHCP enabled.)

1. You do not need to configure anything. The gateway will automatically assign a dynamic IP address and connect to your network.

Gateway Light Notifications 

 Red solid LED: Configuration Mode

 Red flashing LED: Connected the internet

 Green flashing LED: Connected to Wifi

 Green & Red flashing Connected to the internet via POE

Please Note:

1. After the activation from the KASAccess mobile app, the locks/gateways will automatically migrate to your KASAccess Web Console Account.
2. The gateway will automatically scan and discover nearby activated locks. You do not have to connect the gateway directly to any lock. 
   
3. It may take up to 5-10 minutes for the device to discover the nearby lock.
   
4. If you move a gateway position away from an activated lock, it will automatically drop that connection and start a new one with other nearby locks.
   
5. We suggest you leave the “GWS” stickers on the gateways for future identification purposes.

Step 3 - Management Code

Highly Recommended: 

1. The management code should always be changed from the default code 888 888 for enhanced security purposes.
   
2. It is used to manage the programmability at the face of the lock (this code cannot open Locks)

1. Capacity: 1
   
2. The management code must be 6 digits only
   
3. Keep the management code secure.

Resetting Locks & Gateways

Or should you need to reset your lock back to factory defaults for any other reason.

Resetting Gateways

Reset Neo Cloud Locks or Neo Access Control Readers

KAS Cloud Web Console (GEN1)

1. * * <Management Code> # 199 # to reset.
   

Lock-S Software Management System

1. Locate the original System Card used to initially program the door. (Note: you cannot use a PDA.)
   
2. Click 'Read' to confirm (as below) that the box is ticked, if not call the KAS support desk
   
3. Swipe the System Card once -> Red LED with a rising tone

By Reset Switch: (NEO Cloud Locks & ACRs)

1. Power up the lock by Connecting the Front handle to the rear handle using the white cable.
   
2. Press and hold that button on the back of the lock as shown in fig for 3-5 seconds until you hear sound.