Step 1 - Account Registration

Please Note:

In order to use KASAccess, you will require a new KASAccess account.  Account registration for KASAccess is completed via https://kasaccess.com/register. 

If migrating Locks & Gateways from the Lock-S software, KAS Cloud Web Console (Gen1), please follow the steps at the bottom of this document to reset your Locks & Gateways back to factory settings FIRST before completing the steps 1 to 4.

Step 2 - Download KASAccess mobile app

Skip to Step 3 if the KASaccess mobile app has been downloaded already

Apple	Android

Step 3 - KAS Hardware Activation 

Lock Activation

1. Open the KASAccess mobile app ensuring you are logged in as the account owner.  Your login credentials are those used when registering for KASAccess.
   
2. Go to Setup > Barcode Scan and scan the barcode on each lock.
   
3. If any locks fail to activate via Barcode : Reset the lock using the codes **888 888# 199# (Listen for one long beep after the first # and a chirp sound after the second #.  If you get a "double beep".  Try the command again.  
   
4. Once locks have been activated, proceed to the Locks menu, locate the lock you are installing (identified by a serial number) and select the lock to "Edit Lock Name" according to the room with which the lock is to be installed.
   
5. Lock is now activated to KASAccess. Repeat this process for all locks to be activated.

1. Open the KASAccess mobile app ensuring you are logged in as the account owner.  Your login credentials are those used when registering for KASAccess.
   
2. Go to Setup > Bluetooth Scan
   
3. A list of unactivated Gateways will appear.  Locate the GWS number for the Gateway you are activating and select the + symbol to activate the gateway.
   
4. You should now return to the gateways page. 
   
5. Locate the Gateway you just activated by its serial number starting with GWS.  Select the gateway and change the gateway name according to the closest room it is nearby (or any other meaningful name.
   
6. If your gateway is connected to the internet via POE or Ethernet, you should notice the gateway light change from flashing red to flashing green (The light is located opposite to the black reset button around the clear ring of the top side of the gateway). 
   
7. If your gateway is to be connected to the internet via wifi, please ensure you wifi network adheres to the following requirements : a)2.4Ghz Wifi Network Only.  b) One word SSID (network name).  c)ensure you have tested the wifi login password on your mobile phone.  
   
8. Once you have confirmed the Wifi details are correct, from the KASAccess mobile app > Gateways menu.  Select the Gateway you are to configure and select the option "Configure" (must be within 1-3 meters of the gateway). 
   
9. Enter in the Wifi SSID (Network Name) exactly as it would appear in your mobile phone.  
   
10. Enter the Wifi Password, again exactly as you would in your mobile phone.  Ensure you are paying attention to upper case and lower case letters.  
    
11. The Gateway light (located opposite to the black reset button around the clear ring of the top side of the gateway) should start to flash green.  If it continues to flash red, check your wifi settings and try again.
    
12. Gateway is now activated to KASAccess. Repeat this process for all gateways to be activated.

Resetting your lock and starting over :

Lock Initialisation - NEO Cloud Lock & NEO ACR

1. Press * * 888 888 # on the keypad to put your lock into the correct mode.
   
2. Press * * 888 888 # 199 # on the keypad to reset your lock.\
   
3. Press * * 888 888 # on the keypad to put your lock into the correct mode again.

Locks & Gateways Activation

1. Login to the KASAccess mobile app using your provided credentials.
   
2. Tap on Setup.
   
3. Tap on the Scan (Unactivated Device list page).
4. Tap on the SS or GWS number of the device you wish to activate (confirm this number on the device in front of you).
   
   Devices broadcasting:
   
   1. ‘SS’ numbers are the unactivated handle locks and access control readers.
      
   2. ‘GWS’ numbers are unactivated gateways.
5. Tap Activate as:
   ‘Activate as Lock/ACR’ for rooms or common doors.
   ‘Activite as Lift’ If you are activating an ACR as a Lift Controller
   'Activate Gateway' If activating Gateways

Configure Gateways for WiFi

1. Under the Gateways list on the KASaccess mobile app, find the gateway you have activated.
   
2. Tap 'Config' for more options, and enter your wifi credentials (This is case sensitive)
   

For POE (LAN) connections: (The LAN network must have DHCP enabled.)

1. You do not need to configure anything. The gateway will automatically assign a dynamic IP address and connect to your network.

Gateway Light Notifications 

 Red solid LED: Configuration Mode

 Red flashing LED: Connected the internet

 Green flashing LED: Connected to Wifi

 Green & Red flashing Connected to the internet via POE

Please Note:

1. After the activation from the KASAccess mobile app, the locks/gateways will automatically migrate to your KASAccess Web Console Account.
2. The gateway will automatically scan and discover nearby activated locks. You do not have to connect the gateway directly to any lock. 
   
3. It may take up to 5-10 minutes for the device to discover the nearby lock.
   
4. If you move a gateway position away from an activated lock, it will automatically drop that connection and start a new one with other nearby locks.
   
5. We suggest you leave the “GWS” stickers on the gateways for future identification purposes.

Rename Your Devices

Step 4 - Management Code

Highly Recommended: 

1. The management code should always be changed from the default code 888 888 for enhanced security purposes.
   
2. It is used to manage the programmability at the face of the lock (this code cannot open Locks)

1. Capacity: 1
   
2. The management code must be 6 digits only
   
3. Keep the management code secure.

Set New Management Code

Resetting Locks & Gateways

Or should you need to reset your lock back to factory defaults for any other reason.

Gateway Reset

Reset Locks/ACR's

KAS Cloud Web Console (GEN1)

1. * * <Management Code> # 199 # to reset.
   

Lock-S Software Management System

1. Locate the original System Card used to initially program the door. (Note: you cannot use a PDA.)
   
2. Click 'Read' to confirm (as below) that the box is ticked, if not call the KAS support desk
   
3. Swipe the System Card once -> Red LED with a rising tone

1. Power up the lock by Connecting the Front handle to the rear handle using the white cable.
   
2. Press and hold that button on the back of the lock as shown in fig for 3-5 seconds until you hear sound.