User Guide
Neo ACR and Neo Cloud Lock Auto Generate Pincode Troubleshooting
If Auto Generate Pincode via KAS cloud app is not working, please run through the following : Enter in management code ie **888888# (Codes will not work unless this step has been completed) Ensure you have reset the "Clock" and then "Sync" (Look for ...
Neo ACR & Neo Cloud Lock - Factory Hard Reset
Hard Reset NEO Lock 1) Power up the lock by Connecting the Front handle to the rear handle using the white cable. 2) Press and hold that button on the back of the lock as shown in fig for 3-5 seconds until you hear sound. ...
Neo Cloud Lock - Reverse Handle Rotation
Reverse Handle Direction To reverse the handle direction, you DO NOT need to unscrew the lock. You can reverse the handles by shifting the tab downwards by using a small key (screwdriver). See the video below. As above disassembling the lock may void ...
Neo Cloud Lock - How to use the mechanical key
Mechanical Key Override 2 Keys are supplied per lock. They are not keyed alike. Flick the black cap covering the mechanical barrel on the front handle open NOTE: It is attached to the lock so do not snap the black cap off. Insert the mechanical key. ...
Neo Cloud Lock - Low Battery Warning Notification
When the batteries are going flat the lock will show a notifications for this after you unlock the lock. eg. enter <correct pin code> then <notification will display> Good Battery: Green 7 This signifies that the batteries are good Low Battery ...
Neo ACR & Neo Cloud Lock - User Guide for Local Management
Preface Local Management and programming (as per below) are not required if you are managing locks access via the mobile App or via a Web Console. Please Note: Battery operated Neo Locks are not recommended for use as "Common Doors". Get the Free App ...