This means that the lock has not been initialized to the cloud console mode at the time of setup. You will need to reset the lock and re-setup the lock to your app Reset Instructions Please Click here for resetting your device.
This message is a validation error. Solution If you are receiving this error message, please try the following. Force close the app. Reopen the app. If the message still appears please try restarting your phone. Open the app. If the message still ...
This error means there may be a connection issue between one of the following Gateway Online node Lock/ACR To resolve this issue, please try the following steps Check the connections of all 3 Power cycle the gateway Click here Power cycle the ...