Neo Cloud Lock - How to use the mechanical key

Neo Cloud Lock - How to use the mechanical key

Mechanical Key Override

2 Keys are supplied per lock. They are not keyed alike.

Flick the black cap covering the mechanical barrel on the front handle open
NOTE: It is attached to the lock so do not snap the black cap off.

Insert the mechanical key. Turn it 90 degrees in combination with turning the handle. This will retract the door latch.

Ensure you are turning the handle and the Key at the same time to avoid breaking the mechanical key inside the cylinder

If the mechanical key does not turn, it is the wrong key

    • Related Articles

    • Neo ACR & Neo Cloud Lock - User Guide for Local Management

      Preface Local Management and programming (as per below) are not required if you are managing locks access via the mobile App or via a Web Console. Please Note: Battery operated Neo Locks are not recommended for use as "Common Doors". Get the Free App ...
    • Lock-S Software Neo - Factory Reset

      These Instructions are only for the Neo Lock when managed from the Lock-S software. Please revisit the knowledge base if you are looking for instructions on the Standalone/ Cloud-managed Neo Lock By System Card - Hotel mode only you cannot use the ...
    • Neo Cloud Lock - Hardware Installation Guide

      Preface Electronic locks are sensitive and advanced products with fragile microchips and hardware. Please be aware that the position and type of environment the lock is installed in can affect its lifespan. To install the lock, we recommend ...
    • Neo Cloud Lock - Specifications

      Introduction The Neo is a modern lock that appeals to the modern environment. It is a feature rich and durable lock hardware perfectly suitable to any type of accommodation site. Supports the latest technologies including: RFID technology Mobile ...
    • Neo Cloud Lock - Handle Dimensions

      Please see below for the handle dimensions for the Neo Cloud lock. Please see attached PDF's for your reference.