Lock-S - Resetting your lock with a System Card

Lock-S - Resetting your lock with a System Card

NotesIf you are instructed to complete a 'Factory Reset'. Please conduct the following steps:

By System Card

  1. Locate the original System Card used to initially program the door. Note: you cannot use the PDA.
  2. Ensure the System Card has the "Clear Function" by placing it onto a card reader, and clicking "Read" in the Lock-S Software
    1. If the "Clear Function" is not enabled, tick the box and select "Modify"
  3. Hold the System Card to the door until a rising tone is heard. This resets the door.
  4. Tap the System Card to the door once more until a single tone is heard. This programs the door to the System Card.
  5. The lock is now factory reset. Previous cards will still be able to work.

By Reset Switch

  1. Remove the unit from from the wall / door.
  2. If it is a door lock:
    1. Unscrew the back panel on the outwards facing side
    2. Hold the small button located in the middle of the board
      1. If the lock is a NEO Lock, the button will be located on the top of the main board, not the smaller board
  3. If it is an ACR:
    1. Unscrew the small screw at the bottom of the unit
    2. Hold the small black button in the top of the unit
  4. Tap your System Card to the unit in order to program it back to your System Card

Result

  • The lock is now factory reset, all cards/pin codes will now be invalid unless the same System Card is used.
  • All data will be cleared from the device
  • In order to get the lock working, you will need to reprogram the door
  • If you are using Bluetooth, you will need to re-active the Lock using the Lock Keeper App and set the room number again. Go to the 'Setup' tab in the Lock Keeper App.
Notes
Note: Bluetooth functionality with Lock-S has been deprecated. While it may still work, we cannot guarantee this.

    • Related Articles

    • Lock-S - Backing up your database

      Premise In the event of a property handover or as part of your backup routines, the Lock-S database can be backed up to prevent a total system lockout. This ensures that in any event, you will be able to restore your database on a new computer and ...
    • Lock-S Manual / User Guide

      KAS Lock-S Hotel Card Lock Software Module Introduction The KAS Lock-S Software must be activated with Serial number and Product ID. The authorized client must safeguard the unique Product ID assigned. An authorized person should be assigned to take ...
    • Lock-S - Synchronizing Databases with a second computer

      Premise This guide will provide the basic instructions on how to set up a secondary computer and have it access the same Lock-S database as the main computer. Prerequisites Main computer fully configured and installed as per the instructions in this ...
    • Universal (Adel) Lock - Master Card Not Working

      If a Master Card is not working this is usually because someone has either lost or deleted a Master Card in the software. How to resolve To update the locks to accept the newly created Master Cards, you will need to perform the following instruction; ...
    • Lock-S Troubleshooting Guide

      Premise This Troubleshooting guide will have a collection of solutions for problems that relate to the LOCK-S System Please refer to the Table of Content if you're looking for a specific issue. Troubleshooting Master Card works but not Guest Cards ...