If a Master Card is not working this is usually because someone has either lost or deleted a Master Card in the software. How to resolve To update the locks to accept the newly created Master Cards, you will need to perform the following instruction; ...
How to program a lock to remain in Free Passage mode (Unlocked) within a set Time Window This function can be applied to all doors. Tick the "Auto Time" box Select the start time, this is the time that the lock will change to a unlocked state Select ...
Account Settings User can view/edit account information as well as share the app with friends or leave feedback for KAS. To access account settings press the account icon at the bottom of the app Here you can view account login information. Note: You ...
Step # 1: Issue ACR Control Card by clicking on system settings >> Issue ACR Control Card Step # 2: Now set the parameters according to your requirement and click issue ACR card. Step # 3: Now Tap the issued ACR card on the access control and your ...
If the 'Send eKey' button on the app is not working and returning an error message, try the following: Correct details entered in the Mobile and Email fields To send an eKey to someone, you have to make sure their email and mobile number is entered ...