Can I manage the lock using two admin accounts?

You can only manage the eTouch lock using one admin account. Also if you have activated the lock on one admin, you do not need to activate the lock again on another phone. You only need to activate the lock once. If you think having multiple admin accounts will be […]

Initial setting of Management Code has failed

If the lock is in factory reset state, the lock will continually prompt you to enter a management code. After a successful setting, you can proceed to enroll fingerprints. If unsuccessful management code setting and you wait for the lock to power down, you may need to power cycle or […]